MPower Website Policies & Procedures

For coaching programs, digital courses, workshops, and online content

WEBSITE TERMS & CONDITIONS

Welcome to MPower

Welcome to MPower. By accessing this website, purchasing a course, enrolling in coaching, or using any content provided by MPower, you agree to the following Terms & Conditions.

If you do not agree with these terms, please do not use this website or services.

1. Intellectual Property

All content on this website, including but not limited to:

  • Course materials
  • Videos
  • PDFs
  • Workbooks
  • Logos
  • Graphics
  • Written content
  • Branding
  • Downloads

is the intellectual property of MPower and may not be copied, reproduced, distributed, or shared without written permission.

You may use purchased materials for personal, non-commercial use only.

2. Coaching & Educational Disclaimer

MPower provides educational and motivational content intended for personal growth and empowerment.

We do not provide:

  • Medical advice
  • Mental health counseling
  • Financial advice
  • Legal advice

Participation in coaching or courses does not guarantee specific results. Individual outcomes depend on personal effort, commitment, and circumstances.

Always consult qualified professionals regarding medical, legal, psychological, or financial concerns.

3. User Responsibilities

By using this website or participating in our programs, you agree to:

  • Provide accurate information
  • Respect community guidelines
  • Not share copyrighted course materials
  • Not engage in harassment or abusive conduct
  • Use the content responsibly and ethically

We reserve the right to remove access to programs or communities for violations of these standards.

4. Payments

All prices are listed in U.S. dollars unless otherwise stated.

Payment is required before access is granted to coaching programs, courses, or digital products.

If payment plans are offered, you agree to complete all scheduled payments.

Failure to complete payments may result in suspended access to materials or services.

5. Limitation of Liability

MPower is not liable for:

  • Personal decisions made from course content
  • Loss of income or business opportunities
  • Emotional distress
  • Technical interruptions
  • Third-party platform failures

Your use of this website and services is at your own risk.

6. Privacy

Your privacy matters to us. Information collected through this website is handled according to our Privacy Policy.

We do not sell personal information to third parties.

7. Changes to Terms

MPower reserves the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any modifications.

REFUND POLICY

Coaching Programs

Due to the time, preparation, and intellectual property involved, all coaching sessions and coaching packages are non-refundable.

If you are unable to attend a scheduled session, at least 24 hours notice is required to reschedule.

Missed sessions without notice may be forfeited.

Digital Courses & Downloads

Because digital products are immediately accessible upon purchase, all sales are final unless otherwise stated.

If you experience technical issues accessing your purchase, please contact support and we will work to resolve the issue promptly.

Workshops & Events

Refund eligibility for workshops or live events may vary depending on the event.

Unless otherwise specified:

  • Cancellations made 14 days prior to an event may receive a partial refund
  • No refunds are issued for cancellations made within 14 days of the event

Transfers to future events may be offered at our discretion.

COACHING & COURSE PARTICIPATION POLICY

Commitment to Respectful Community

MPower is committed to creating a supportive, empowering environment for all participants.

Participants agree to:

  • Treat others respectfully
  • Maintain confidentiality within group programs
  • Avoid discriminatory or abusive behavior
  • Participate responsibly and professionally

Any behavior deemed harmful, disruptive, or inappropriate may result in removal from programs without refund.

Confidentiality

We respect your privacy and ask all participants to respect the confidentiality of others in group coaching environments.

While MPower maintains confidentiality, we cannot guarantee confidentiality from other participants in group settings.

Results Disclaimer

Transformation requires personal responsibility and action.

While many participants experience meaningful growth, results vary from person to person and are not guaranteed.

PRIVACY POLICY

Information We Collect

We may collect:

  • Name
  • Email address
  • Billing information
  • Purchase history
  • Website usage analytics

How We Use Information

Information may be used to:

  • Deliver courses and coaching
  • Process payments
  • Send updates and newsletters
  • Improve user experience
  • Provide customer support

Email Communication

By subscribing or purchasing, you may receive emails related to:

  • Course updates
  • Inspirational content
  • Promotions
  • Announcements

You may unsubscribe at any time.

Security

We take reasonable measures to protect your information, though no online transmission can be guaranteed 100% secure.

CONTACT INFORMATION

For questions regarding policies, refunds, or support, please contact:

MPower Support
Email: contact@maidenpower.com
Website: www.maidenpower.com